Delivery & Returns

Postage within the UK is free

All orders are sent using Royal Mail signed for services and require a signature on receipt.

The customer is responsible for ensuring someone is available to sign for it and once the order has been passed to Royal Mail, Tania cannot be held responsible for delays in delivery or damage to the package.

All orders will be dispatched as soon as possible and within 5 working days.

Many designs are held in stock but some are made to order and may take a little longer.

Packaging

Items are sent in black jewellery boxes made with fully recyclable materials and at least 72% recycled content.These are then placed in recycled padded envelopes to be posted.

Please contact Tania if you wish to place an order outside of the UK so she can discuss postal charges.

Please note that the customer is responsible for all duties and customs charges.

Returns

If for any reason you aren`t happy with your purchase you can return the item unworn and in its original condition and packaging.

Please notify me of its return by emailing tania@taniaharvey.co.uk with details of the item and reason for return,and whether you would like an exchange or a refund.

All items must be returned within 14 days of delivery,using a delivery service which is tracked and insured during transit and retain proof of postage.

Tania Harvey cannot be held responsible for packages lost in transit.

Any specially commissioned pieces or personalised designs cannot be returned or refunded.